At Jinaaya, we understand the importance of providing a personalized shopping experience to our valued customers. To enhance your shopping experience, we offer a Video Shopping service. Please review our Video Shopping Policy below:
To avail our Video Shopping service, customers are required to schedule an appointment in advance. This ensures that our team can dedicate their time and attention to assist you during the video session. To book an appointment, please contact our customer support team through the provided contact channels.
Once your appointment is scheduled, you will receive a confirmation with the date, time, and instructions for the video session. We recommend being ready for the scheduled session to make the most out of your Video Shopping experience.
Prior to the video session, we encourage customers to browse our website and note down the specific products they are interested in. This will help us prepare for the session and ensure a seamless shopping experience.
Our team will connect with you via a preferred video call platform, such as WhatsApp, Zoom, or any other suitable platform. Please ensure that you have a stable internet connection and the necessary application installed on your device.
During the video session, our representative will showcase the selected products to you in real-time. They will provide detailed information about the products, including fabric, design, sizing, and any other relevant details. You can ask questions, seek clarification, and request close-ups or different angles of the products as needed.
If you are unsure about which products to choose, our representative can provide recommendations based on your preferences and requirements. They will assist you in finding the best options that align with your needs.
Once you have made your selections during the video session, our representative will guide you through the ordering process. They will provide information on pricing, payment options, and any applicable discounts or offers.
We respect your privacy and ensure that all video sessions are conducted in a secure and confidential manner. Any personal information shared during the session will be treated with the utmost confidentiality and used solely for the purpose of assisting you with your purchase.
If you have any further questions or require assistance regarding our Video Shopping service, please contact our customer support team. We are here to provide you with the necessary guidance and support to ensure a seamless and enjoyable shopping experience.
Please note that our Video Shopping Policy is specific to Jinaaya and may vary from other B2B websites. We appreciate your understanding and cooperation in adhering to this policy. By taking advantage of our Video Shopping service, you can have a personalized shopping experience from the comfort of your location.
We look forward to assisting you through our Video Shopping service and providing you with exceptional products and customer service.